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The Management of Tourism
The Management of Tourism
To Alexa, Olivia, Robbie, Rosie and Matthew
Chapter objectives
The purpose of this chapter is to establish a context for the consideration of the manage- ment of tourism businesses that follows. It introduces the tourism system and outlines the characteristics of tourism businesses. Having completed this chapter, the reader will be able to:
- recognise the debate that has surrounded definitions of tourism
- understand the tourism system
- recognise the variety and scope of tourism businesses
- appreciate the scale and significance of tourism at both global and local levels
- identify the important linkages between different types of tourism business
- understand the main implications of the service nature of tourism businesses