The Management of Tourism

TOURISM MANAGEMENT
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The Management of Tourism

The Management of Tourism

To Alexa, Olivia, Robbie, Rosie and Matthew

Chapter objectives

The purpose of this chapter is to establish a context for the consideration of the manage- ment of tourism businesses that follows. It introduces the tourism system and outlines the characteristics of tourism businesses. Having completed this chapter, the reader will be able to:

  • recognise the debate that has surrounded definitions of tourism
  • understand the tourism system
  • recognise the variety and scope of tourism businesses
  • appreciate the scale and significance of tourism at both global and local levels
  • identify the important linkages between different types of tourism business
  • understand the main implications of the service nature of tourism businesses