The Management of Tourism

Chapter objectives

The purpose of this chapter is to establish a context for the consideration of the manage-ment of tourism businesses that follows. It introduces the tourism system and outlines the characteristics of tourism businesses. Having completed this chapter, the reader will be able to:
recognise the debate that has surrounded definitions of tourism

  • understand the tourism system
  • recognise the variety and scope of tourism businesses
  • appreciate the scale and significance of tourism at both global and local levels
  • identify the important linkages between different types of tourism business
  • understand the main implications of the service nature of tourism businesses

Chapter contents

Introduction: Aims and objectives of the book

The scope, scale and significance of tourism

Definitions, concepts and structure of tourism

The tourism system

The impacts of travel and tourism

Key themes

Management issues

Structure of the book


Discussion questions

Suggested further reading